Free Pack
With every PC that’s booked into our workshop and when requested on a remote session we install our free pack. Which includes “Service Request” this enables the client to request service direct from their PC when a problem arises.
Free
Monitoring Only Pack
This pack is our first point of upgrade from the free pack and besides the features in the lower offering has monitoring which includes the following features;
24/7 Monitoring
Third Party Patch Management
Windows Update Monitoring
$5.99 paid monthly
$60.00 paid annually
AV Only Pack
This pack is Anti Virus only and includes the following features;
Virus Monitoring
Virus Removal*
(*) This does not include
"computer clean up"
$5.99 paid monthly
$60.00 paid annually
Monitoring Plus Anti Virus Pack
This pack is our most popular product upgrade from the free pack and includes the following features;
24/7 Monitoring
Third Party Patch Management
Windows Update Monitoring
Virus Monitoring
Virus Removal*
(*) This does not include
"computer clean up"
$9.99 paid monthly
$99.00 paid annually
Monitoring, Anti Virus Plus Pack
This pack is for people who want to stress less about the health of their PC and includes the following features;
24/7 Monitoring
Third Party Patch Management
Windows Update Monitoring
Virus Monitoring
Virus Removal
Computer Clean up
Phone Support
(~) If Operating System is corrupted and a reinstall is required this is an extra charge
(-) Phone support for general PC use items only fare use policy applies
$25.00 paid monthly
$250.00 paid annually
Full Pack
This pack is our most complete product and includes the following features;
24/7 Monitoring
Third Party Patch Management
Windows Update Monitoring
Virus Monitoring
Virus Removal
Computer Clean up
Phone Support
Up to total of 30 minutes remote support (non-accrual)
Computer Clean up~
Annual PC Servicing ^
(*) This does not include computer clean up
(~) If Operating System is corrupted and a reinstall is required this is an extra charge
(^) This service is provided in our workshop located in Kelmscott and must be booked in advance (if booked date is missed then a fee will apply)